FREQUENTLY ASKED QUESTIONS
The only cost of your trip is in the driver compensation for commuting , business trips cannot be the object of any transaction.
Covivo's core business lies elsewhere , in service to companies and local collectivities. This website is the result of our expertise in this field, Faurecia makes it at your disposal free of charge.
Carpooling consists in the use of the same car by a non-professional driver and at least another passenger in order to take a trip (or a portion of a trip) together. The main interest being the sharing of transport fees between the users.
Carpooling should not be confused with:
Hitch-hiking : consisting in a traveler looking to be transported for free by stopping a vehicle on the roadside . The action is not premeditated (Neither the driver nor the hitch-hiker , know in advance that they will meet).
Carsharing : A group of users (relatives, neighbors, subscribers) sharing a vehicle fleet , but not their trips . A vehicle may be used by different people over time , but these people do not travel together ( They use the vehicle one after the other).
The dynamic carpooling
Dynamic carpooling can be concluded until the last moment. To this end, it takes into account the movement of people and / or vehicles to optimize the linking of travelers on common trip portions.
The dynamic carpooling uses in whole all or in part the mobile technologies displays (mobile phones, SMS, location, navigation system) to provide a greater flexibility of service.
The real time carpooling
Refers to a dynamic carpooling subcategory which is characterized by a frequent and systematic updating (without human intervention ) of the position of moving vehicles. The dynamic carpooling denotes a carpool which is organized at the last moment , without being necessarily based on the automated update of the position of vehicles.
The instant carpooling
It is a synonym for dynamic carpooling ' : This type of service is relatively new , no terminology has emerged , which is why the terms ' dynamic carpooling ', ' real time carpooling ' and ' instant carpooling ' are often indifferently used..
The spontaneous carpooling
Refers to a carpooling which is organized among a circle of people who know each other , without resorting to an ad publishing or interlinking system.
By misuse of language , is also sometimes refers to hitch-hike (so not organized beforehand) , but when the driver and passenger know each other or belong to a same community identifiable via a recognition means (gesture , posture, accessories , sticker ... ).
In France, it is not necessary to have a specific policy to carpool as long as the passenger's contribution is less than the cost of the shared trip (the driver cannot make any profit !). In France, carpoolers are insured by the driver's civil liability which covers passenger's physical and material damages. Moreover, if it is a journey to work in France, drivers and passengers are covered under travel accident, that is to say, it provides access to the same rights as a work accident.
In France, you should know as well that the common law of insurance home-work scheme also covers reasonable detours made in order to pick up or drop off passengers . It must be proven that the driver was on his way to work and he just made a detour for his passenger . The inscription on our carpool services can serve as proof.
Other insurance can also provide more comfort but are not legally mandatory in France. The most common in France is the "family" insurance. As a passenger , you can for example cause damage to your driver's vehicle. In this case, in France, you can bring in the family insurance.
"For a ""personal"" trip (eg home and work) , the driver can not make any profit on his/her trip . In France, He/she therefore can not receive compensation greater than the contribution to costs depending on the tax rate in effect (between 0.30 € and 0.60 € per kilometer in 2015) . Otherwise, it may be considered as paid transport of persons, activity being subject to professional insurances and special tax and regulatory framework, driver's civil liability insurance is no longer involved. In other countries, you should check the legislation on this subject..
In France, the proposal of € 0.08 per km is based on the division by four of € 0.32 and protects you from all problems related to taxes or insurance. It also represents more or less the sharing of petrol costs. Proposals equivalent to that amount are proposed in other currencies, but it is the driver's responsibility to check the legislation on this subject.
In France, about the detour made made to pick up a passenger , the driver can apply without any concern 0.30 € / km on the distance involved..
In France, the amount the driver received by passengers do not have to be declared "taxes" as it is considered as compensation and not as remuneration..
Here are some advices which we recommend you to follow to guarantee your safety during your carpooling :
on the website, you will address only to the people who subscribed by having supplying credible information concerning their identity and if possible with a photo. Carpool only with somebody who indicated his number of license plate on the website or who supplies it to you after exchange. Verify, at the time of embarking, that the plate corresponds.
Transmit the coordinates of your carpooler and of his car to your parents or your legal guardian.
Suggest to the driver paying him online to avoid the questions of money then and trace at the most the exchanges on the site.
Plan a parental agreement written with you in case the driver would ask for it. Always inform your parents of your carpooling trips..
Finally, if you do not have any doubt about the informed email address, or if after a second attempt you still do not receive the email, contact your helpdesk. A check will be conducted to find the reasons for this failure and to allow you to normally use the service.
.To edit a trip, simply click
to be redirected to the edition form of the trip. On a round trip, the modification will be on all the trips.To delete a trip, just click
.For a round trip, the deletion includes the outward trip and the return trip.
For regular trip, deletion may be on any or all days of the week.
If your browser is not optimal for navigation on the site, a message indicates you when you arrive on the home page.
If you made a carpool you want to cancel, think to report your cancellation at your carpooler.
If you use a linking or reservation via email on the website, the telephone number after mutual agreement for carpooling will be automatically delivered by email or SMS.
